Executive, Customer Service

Speed Express Limited

Vacancy

Not specific

Job Context

Job Responsibilities

  • Having a positive mentality to provide 24/7 customer support
  • Manage large amounts of incoming and outgoing phone calls.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Ready to grip any other work assigned by the top management
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines, and policies.
  • Customer conveyance capacity, strong interpersonal communication, and leadership skill are must.
  • The candidate should be self-motivated and dynamic.
  • You must have a good voice and convincing power by phone
  • Strong phone contact handling skills and active listening
  • Have mentality for work long duration

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor of Business Administration (BBA),Master of Business Administration (MBA)
  • BA/MA from any UGC approved Govt or reputed Private University

Additional Requirements

  • Age 25 to 35 years
  • Both males and females are allowed to apply
  • The candidate of Greater Sylhet origin is given prefer
  • Must be fluent in English and native language
  • Female candidates of Sylhet origin and able to talk in Hindi will give an advantage.

Job Location

Dhaka (Rampura)

Salary

Compensation & Other Benefits

  • T/A, Medical allowance, Provident fund, Over time allowance
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2

Apply Procedures

Apply Online

Published on: 25 Mar 2021

Application Deadline: 24 Apr 2021

jobs2.bdjobs.com/Details?id=960383&fcatId=2&ln=1

Job Source

Leave a Reply

Your email address will not be published. Required fields are marked *